Frequently Asked Questions
Vascular & Wound FAQs
Healthcare is changing; now more than ever people are often faced with complex health issues and decisions. There are several reasons you or a loved one may be considering a second opinion:
You may not be confident that the correct diagnosis has been made. You may have unanswered questions after speaking to your doctor or you don’t fully understand the information you’ve been given. You may not have had a positive experience. You’ve been told that there is nothing more that can be done. We offer a specialist second opinion service, both face-to-face and remotely for patients from all over the world, covering everything from complex circumstances to deciding on treatment options. Please be reassured that you are within your right to have a second opinion and we are here to guide you through the process
Our priority is providing an excellent patient experience based on experience, expertise and kindness. Patient feedback is at the heart of everything we do! People living with vascular conditions and leg ulceration want to experience care that is efficient, consistent and care that works! To find out more from patients about their experience please visit https://www.doctify.com/uk/review/UmZ2U5/single
Yes, we have a range of videos on our YouTube Channel https://www.youtube.com/channel/UCXz5Oe-zZU3whW03iPHrkcw
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Yes, we offer both face-to-face and virtual appointments. We conduct our video consultations via Zoom. You will receive an email invitation with the details and the link to join the Zoom Meeting. You will be prompted to join the video-call directly on your device (personal computer, tablet or smartphone) simply by clicking on the join link, without the need to download any additional software in advance. Zoom will allow us to exchange electronic documents either by sharing the desktop or sending attachments. Our wonderful medical secretaries Naomi and James will guide you through the process of booking an appointment.
This depends on your choice of consultation whether face-to-face, video or home visit. We will make contact with you in the first instance to discuss the options. We can assure you that we take time to review you thoroughly and complete the necessary paperwork and communication after. If we feel an onward clinical referral is required we can arrange this. We work with the best in medical, nursing and industry care and have the necessary contacts if require.
In the first instance fill in the booking form online or call 01892 525461 and we will get in touch. You will be informed about every stage of your journey with us. We accept referrals from GP’s and also accept self-referrals. We ask your permission to keep your GP and involved clinicians informed about your wound care