FAQs2022-09-02T14:32:51+01:00

Frequently Asked Questions

Vascular & Wound

FAQs

General FAQs

What can I expect on my first appointment?2022-09-02T14:17:06+01:00

This depends on your choice of consultation whether face-to-face, video or home visit. We will make contact with you in the first instance to discuss the options. We can assure you that we take time to review you thoroughly and complete the necessary paperwork and communication after. If we feel an onward clinical referral is required we can arrange this. We work with the best in medical, nursing and industry care and have the necessary contacts if require.

How can I be referred to Vascular & Wound Care?2022-09-02T13:48:05+01:00

In the first instance fill in the booking form online or call 01892 525461 and we will get in touch. You will be informed about every stage of your journey with us. We accept referrals from GP’s and also accept self-referrals. We ask your permission to keep your GP and involved clinicians informed about your wound care

Where is the clinic based?2022-09-02T14:11:14+01:00
Our clinic is situated in Tunbridge Wells, Kent a train journey from London Bridge about 50min. From the train station the clinic is less than 5 min taxi journey or quick 15 min walk https://g.page/AdIntegrumVas?share 
We realise people come from all over London, the Southeast and further afield to see us. We can support your travel arrangements and review you clinically in time so your journey home will be swift! Our wonderful medical secretaries Naomi and James are at hand to help to make your appointment as convenient as possible. Call or email for further support  ‪+44 (0) 1892 882770‬ 📧vascularwoundcare@gmail.com Alternatively, Mr Lukla Biasi, Vascular Consultant and Jemell Geraghty, Specialist Nurse can arrange a video consultation and discuss your case from the comfort of your home.
Should I have a second opinion with Vascular & Wound Care?2022-09-02T14:14:46+01:00

Healthcare is changing; now more than ever people are often faced with complex health issues and decisions. There are several reasons you or a loved one may be considering a second opinion:
You may not be confident that the correct diagnosis has been made. You may have unanswered questions after speaking to your doctor or you don’t fully understand the information you’ve been given. You may not have had a positive experience. You’ve been told that there is nothing more that can be done. We offer a specialist second opinion service, both face-to-face and remotely for patients from all over the world, covering everything from complex circumstances to deciding on treatment options. Please be reassured that you are within your right to have a second opinion and we are here to guide you through the process

Where can I find out more about patient experience and feedback?2022-09-02T14:29:22+01:00

Our priority is providing an excellent patient experience based on experience, expertise and kindness. Patient feedback is at the heart of everything we do! People living with vascular conditions and leg ulceration want to experience care that is efficient, consistent and care that works! To find out more from patients about their experience please visit https://www.doctify.com/uk/review/UmZ2U5/single

Do you have any videos to support patients and families?2022-09-02T13:56:24+01:00

Yes, we have a range of videos on our YouTube Channel https://www.youtube.com/channel/UCXz5Oe-zZU3whW03iPHrkcw

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Do you offer virtual consultations?2022-09-02T14:19:49+01:00

Yes, we offer both face-to-face and virtual appointments. We conduct our video consultations via Zoom. You will receive an email invitation with the details and the link to join the Zoom Meeting. You will be prompted to join the video-call directly on your device (personal computer, tablet or smartphone) simply by clicking on the join link, without the need to download any additional software in advance. Zoom will allow us to exchange electronic documents either by sharing the desktop or sending attachments. Our wonderful medical secretaries Naomi and James will guide you through the process of booking an appointment.

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